How do I clean this seat protector?
You can wipe it with a damp cloth or hand-wash it with warm water and mild soap.
Is it made of genuine leather?
No, we care about animals and therefore do not use genuine leather. All our accessories are made of PU leather.
Are there holes for the safety belt?
Yes, there are two side cuts in the fold of the protector, designed for attaching a child seat and a seat belt.
Does it slide on leather upholstery?
No, due to its unique anti-slip coating and secure fastenings, this protector doesn’t slip even on leather seat upholstery.
Is it waterproof or water-resistant?
This seat protector is waterproof.
Is this protector suitable for latch locks?
Yes, this protector can be used with both standard harness buckles and latch buckles.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Moblyr (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafideicon.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
Write a Review
We Think You’ll Love
Top picks just for you
Hello!
I would love to share my experience with Owleys!!!
I purchased a 2017 Land Rover a few days before purchasing the Car Seat Protector and the Seat Back Protector Set Hexy One. I searched online for brown seat protectors in hope of finding something to put under a car seat to help not dent the leather. I wasn’t even looking for or expecting to find the back seat protector, but am so glad that I did! I have a 3 year old that just loves to kick the backs of our seats, so it being a new-to-me vehicle, I definitely wanted that feature!
The product quality is excellent! I was extremely impressed with how well the brown matched my interior leather! So much so, that when I went to show other parents my “new” vehicle, I’m not kidding when I say, their first question always was, “Did that back seat thing come with it?!” I also had one ask me if I special ordered it at the dealership before I got the car. NOPE! Owleys for the win!!! ALL of them were so surprised that I had actually ordered them online and wanted the back seat protectors for their vehicles because they seriously are that nice!
I definitely give Owleys a 10/10. I am super pleased with my purchase!!!